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How to cancel Meteor

Learn what steps you need to take to uninstall and unsubscribe from Meteor Mega Menu

Brett Shelley avatar
Written by Brett Shelley
Updated over a week ago

๐Ÿ† We want you to succeed!

If you need help with the Meteor Mega Menu app, please get in touch with our team at support@heliumdev.com. You can also reach out to us if you have any feedback or feature requests, this helps our team grow and improve the Meteor app. Read on if you still need to cancel Meteor.

All of our app's billing is handled by Shopify, so removing the app from your store will automatically cancel any future billing.

  • You can remove the app using the Apps and sales channels page in the Shopify admin (found under Settings > Apps and sales channels).

  • Click "Uninstall" next to the app name, fill out the feedback form, and click the red "Delete" button.

  • If you installed the app prior to August 23, 2023 you may need to take additional steps to fully remove Meteor code from your theme. Learn more.

If you reinstall the app within 30 days, your menus and settings will be waiting for you just as they were. After 30 days, your data will be erased and you'll have to start from scratch.

โ™ป๏ธ Need a do-over?

Email us to request a reset of your 7-day free trial

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