With Customer Fields you can set up email notifications so that you and your team can be aware of new customer sign ups and changes to existing customers

To add/edit the email addresses used for the notifications:

  • In the app admin, go to Settings > Email notifications
  • By default, the email address on file for the Shopify owner will be preconfigured and enabled (indicated by a grey Shopify ¬†tag). You can disable notifications for this email address using the toggle switch to the left of the email address.
  • You can add up to 4 extra email addresses by typing in each email address and then clicking the 'Add' button. Please note that each new email address you add will need to be verified first before it can be enabled.
  • You can delete any email address (except the Shopify owner email) by clicking the trash can icon on the right of the email address.
  • Make sure to click the 'SAVE' button after making changes.

Notification Types 

There are two notification types that are available:

  • When a new customer signs up for an account
  • When a customer edits their account

Both of these types can be turned on or off by using the toggle switches on the Notifications page. Just be sure to click the 'SAVE' button after making changes.

Email previews

{Customer} created an account

This email notifies you when a customer creates an account and includes data about that customer, including custom input fields you've added to your form.

{Customer} updated their account

This email notifies you when a customer updates their account and more importantly what data has changed!

Customize email template & reorder customer data

It is now possible to change the order of the data that is sent via email notifications, however, the rest of the email (subject line, etc.) cannot be edited at this time.

To change the order of the data shown in the emails, follow these steps:

  • Go to the Customers page
  • Click on any customer, then click "Reorder data columns"
  • Drag and drop to reorder the data columns as desired
  • Click the "Save" button once you're done

The newly reordered data will be reflected on each customer's detail page in the app, and this will also change the order of the data on the app's email notifications.

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