Follow the instructions in this help article if you need to remove the Customer Fields app code from your store's theme. We’re also happy to do this for you for free at any point - just let us know if you'd like our help! 

There are two ways to uninstall the app code from a theme:

  • Automatic, via the app's Uninstall tool (easiest - recommended) 
  • Manual, by editing the theme's files (for advanced users, stores using older versions of the app, or stores that have already removed the app) 

Using the Uninstall tool 

We've built an uninstall tool directly into the app admin so you can easily remove the app code with just a couple of clicks. You can find the uninstall tool in the app by clicking the link found at the bottom of the Account page in the app admin. You can also use the button below to get there faster: 

On the uninstall page you'll want to select the themes that you wish to remove the app's code from. Then click the red 'Uninstall' button and the app will take care of the rest!

Note: If you are using an older version of the app (these are stores with forms that are still using the "legacy fields"), then you may need to manually remove the app code from the theme. See the manual instructions below for more details.

Manual Uninstall instructions

Step 1:

Launch the code editor from the Shopify admin by going to Online Store > Themes > Actions > Edit code

Step 2: 

Delete snippets/customer-fields.liquid 

Step 3:

If templates/customers/register.orig.liquid (or templates/customers/register-orig.liquid) exists, then delete templates/customers/register.liquid

Step 4:

Rename customers/register.orig.liquid (or templates/customers/register-orig.liquid) to customers/register.liquid

Step 5:

Delete templates/customers/account.edit.liquid

Step 6:

Edit templates/customers/account.liquid. Find the following code and remove it:

 <br><a href="/account?view=edit" style="font-size: 14px;">Edit account</a>

Step 7:  

Delete the following asset files:
assets/customer-fields.js
assets/customer-fields.css
assets/cf_form_data.<form id>.json (there may be multiple json files if more than one form was installed)

That's it! Repeat the steps above if you need to remove the app code from any additional themes in your store. 


Please don't hesitate reach out to our support team if you have any questions or if you'd like us to step in and remove the app code on your behalf 👍

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