There are 4 categories of 'field types' in Customer Fields

In this article we will explain the different categories of field types and when to use them. For example, First/Last name could be a standard field, address field, or custom input field. To understand which one you should use, read on.

1. Standard fields (syncs to Customers in Shopify admin)

Use these standard Shopify fields to collect essential information from your customers which syncs directly with Customers in your Shopify admin. For example, First/Last name fields sync here:

2. Address fields (syncs to your customer's default address in Shopify admin)

Use these pre-built fields to collect a default address from your customers which syncs directly with your Shopify admin. For example, First/Last name fields sync here:

3. Display fields

Display fields are just like they sound-- for display only-- and therefore, do not collect any data from customers. Use a heading, paragraph, image, etc. to add instructions, show examples, or provide more information to your customers.

4. Custom input fields

Custom input fields allow you to collect truly unique data from your customers. You can collect your customer's date of birth, name of their pet, photo ID, product preferences, and anything else you can think of. All of the typical field types that you'd expect in a form builder are available, and here's some special types worth noting:

  • Number: choose between integer/decimal, no letters allowed!
  • Date: includes input options (ie: date picker) and formatting options (ie: MM/DD/YYYY)
  • Group: add multiple fields within a group and then easily duplicate a set of fields (ie: Child 1: name, gender, birthday; Child 2: name, gender, birthday)

The data collected from Custom input fields is saved (securely) to our app's database and Shopify's metafields

For example, if you wanted to capture the name of someone other than the customer filling out the form (ie: their child or pet) then you would want to use custom input fields. This data is accessible through the app's Customer directory or through Shopify's metafields.

More info:

  • To learn more about how the app manages data, check out our Data columns help article
  • Custom input fields are available on the Pro plan and above. Use the button below to manage your app plan:
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